FAQ
What should I check first?
Check the footprint, weight and finish for the spot you have in mind.
Where can I find dimensions?
See the specifications for the product and check the selected option.
Does this item have different options?
Available colors, sizes and configurations appear on the product page when offered.
How do I place an order?
Choose the item and its options, add it to your cart and follow the checkout steps.
Where is standard shipping free?
Standard shipping is free with no minimum to the contiguous United States and Washington, DC.
When can I expect my order?
Allow 1–3 business days for preparation and 3–4 business days in transit, for 4–7 business days total.
Where can I find tracking?
Check your dispatch email for tracking. If you cannot find it, contact [email protected] with your order number.
How do I request a return?
Email [email protected] within 30 calendar days of delivery to request return instructions.
What if an item arrives damaged?
Contact [email protected] with your order number and photos of the item and packaging.
How can I reach support?
Email [email protected] and include the item or order number if you have one.